In an era where digital transformation is pivotal, Peter Frey shared the journey of a brand with rich, traditional roots as it navigates through today's modern digital landscape. By developing new digital platforms, a refined customer experience, an extensive email consumer database, and research-driven persona building, Sonny's BBQ has officially entered its next chapter and is currently reaping the rewards. This session showcased how integrating cutting-edge data analytics can rejuvenate and redefine the essence of heritage brands, offering a roadmap to thriving in today's market.